Topics

1. 

   Travelers

   How to book and manage travel, virtual Cards, expense...

   1. Confirm your attendance and need for travel (RSVP)

   2. Complete your guest profile

   3. Complete your profile as a health care professional (HCP)

   4. Update your profile

   5. Travel made simple

   6. Book your trip

   7. Contact travel support

   8. View your trip

   9. Download and setup the Amex GBT Mobile App (for Travel only)

   10. Where to find ticket/fare conditions online

   11. How to manage travel extras ( baggage / seating upgrades )

   12. Adding your virtual Card to your mobile wallet

   13. View your virtual Card details

   14. View your virtual Card spending and budget

   15. Justify a corporate card or virtual Card expense

   16. Create and submit an expense for reimbursement (out-of-pocket)

   17. Capture receipts with Amex GBT One mobile app

   18. Finance Role - Spend Management

   19. Working with Account Delegations

   20. How to Claim Mileage

   21. Where can I find extract files?

   22. How to Share a Trip

   23. How to Modify or Cancel a Trip

   24. How to Add a Hotel, Car or Train to a Trip

   25. How to Change Fare/Class (Airfare)

2. 

   Administrators and Events Coordinators

   Learn how to create and manage events, guest lists, travel, payment, and expense settings for your guest T&E program.

   1. Setting up new users

   2. What Roles Can be Assigned to a User?

   3. Managing User Profiles

   4. Invite/Re-invite Users

   5. Delete vs. Deactivate User Profiles

   6. How to log as another user (as an Admin)

   7. Add guests to an event

   8. Creating health care professional (HCP) travelers

   9. Guest Hub

   10. Events made simple

   11. Create an Event

   12. Manage and monitor your event

   13. View your event RSVP link

   14. SMS Notifications

   15. Email Notifications

   16. Approve or Reject an Event

   17. Travel Policy for Events

   18. How to Book Travel (Arrange) for Others

   19. Locate a Draft or Booked Trip (User)

   20. View All Company Trips (Admin or Arranger)

   21. Connect your Card and issue individual virtual Cards

   22. Shared (centralized) payment card(s) for travel

   23. Expense made simple

   24. Creating Fields

   25. Field Dependencies

   26. Default automation rules

   27. Field Code Approvers

   28. Mapping Expense Categories

   29. Setting Mileage Rates

   30. Setting Tax Codes (rates)

   31. Creating and managing spend rules

   32. Creating and managing recipients

   33. Managing people groups

   34. End-to-End Test for Spend Management

   35. Connecting to Xero Accounting

   36. Connecting to Sage Accounting Online

   37. Connecting to Quickbooks

   38. All Finance Systems Integration

   39. Spend Reporting Dashboard

   40. Predefined Spend Reports

   41. Spend Report Builder

   42. Multi Company Reporting

   43. Travel Reports

   44. Tag/Purpose in travel booking and reporting

   45. Access Travel Invoices (receipts)

   46. US - Paying for Travel & Locating Invoices/Receipts

   47. UK - Paying for Travel & Locating Invoices/Receipts

3. 

   Help & Information

   The latest platform information and release notes

   1. Travel support

   2. How to request a password re-set

   3. System Updates

   4. Troubleshooting platform performance and display issues

   5. Release note October 2026

   6. Release note August 2026

   7. Release June 2026

   8. Release note April 2026

   9. Release note february 2026